Two-factor authentication is required to log in to Tableo. After entering your password, you confirm your identity with an authenticator code, an email code, or a recovery code.

Use more than one method, so you have a backup if you lose access to your phone or email.

Where to find your security settings

1. Click your name in the top-right corner, then select My Profile.

Set up an authenticator app

An authenticator app generates a fresh six-digit code every 30 seconds and works without an internet connection. Google Authenticator is one option.

1. Install Google Authenticator on your phone from the App Store or Google Play Store.

2. In My Profile, scroll to Two-factor authentication and turn on Authenticator app.

If Enabled already appears, the method is set up. Do not switch it off to repeat these steps.

3. In Google Authenticator, tap +, choose Scan a QR code and scan the QR code displayed by Tableo.

4. Enter the six-digit code from the app in Tableo to finish setup.

When you next log in, enter your password, then the current code from your authenticator app.

Use an email code

In My Profile → Two-factor authentication, check that Email is enabled. At login, choose Send code, then enter the code sent to your account’s email address.

Save your recovery codes

1. In My Profile, scroll to Recovery codes and click View recovery codes.

2. Store the codes privately in a password manager or another secure place. Never share them.

Each code works once. If you are running low, generate a new set from this section. Generating a new set replaces the old codes. If you cannot use your authenticator app or email at login, select Use a recovery code instead and enter an unused recovery code.

Manage trusted devices

At login, Remember this device for 30 days lets that device skip the 2FA prompt for 30 days. Use it only on your own private device, not on shared or public computers.

To remove a trusted device, go to My Profile → Trusted devices and click Revoke next to it. It will need a 2FA code again next time.

If you cannot log in

If you have lost access to your authenticator app, email, and recovery codes, contact cs@tableo.com. The team may ask you to confirm your identity or connection to the restaurant before restoring access.

If you lose or replace your phone, set up your authenticator app on the replacement device and revoke trusted devices you no longer use. Keep a backup method available before making changes.

While we strive to ensure the accuracy and currency of the information in our knowledge base, some articles may contain minor discrepancies due to the constant evolution of our services and products.